PRIVACY POLICY

Effective Date: [specify date]

Last Updated: [specify date]

This Privacy Policy defines the procedure for the collection, processing, storage, use, and transfer of personal data of users (hereinafter referred to as the “User”, “Player”) during the use of the mobile application for Android and iOS (hereinafter referred to as the “Application”) owned and administered by Osaühing LASERTAG.NET. (hereinafter referred to as the “Company”, “we”).

We may review this Privacy Policy from time to time at our discretion and make appropriate changes. If substantial changes are made to this Privacy Policy, we will notify you in accordance with applicable law. You understand and agree that if you continue to use our Services after we have made changes, such continued use will be deemed acceptance of the updated Privacy Policy.

When you create an account, we ask you to provide information that will help you complete the setup, such as your name, nickname, date of birth, gender, phone number, password, and email address.

In addition, when you contact customer support regarding our Services, messages will be collected, including any information you provide about yourself and the product or service regarding which you are contacting us.

After setting up an account and logging in, you may use various convenient features on your devices. You can see the available features in your account settings. During the use of the account and the Services, we collect and store information about you as described below.

The types of personal information we collect depend on how you interact with us and our services, and on what is required by law. In general, we collect personal information that you provide to us, information that we automatically collect when you use our services, and information from other sources such as third-party services and organizations.

In order for you to use our Services, we must collect certain information as described below.

We and other users who use our services may collect personal information that you provide or make available through our interactive features (for example, including sound notifications). Applications may request access to your microphone and/or photo library and camera in order to enable certain additional social features. For example, some features include a camera, while others may allow you to upload photos from your device to change your profile picture.

Any information you provide will be considered publicly available unless otherwise required by law and will not be subject to confidentiality protection. Please exercise caution before disclosing information that may identify you in the real world to other players.

We may collect personal information such as your name, email address, phone number, or mailing address when you use the Application or contact customer support.

We may collect personal information and details related to your purchases through our services, such as payment information. Any payments made through our services are processed by third-party platforms and processors: we do not collect or store any payment card information entered through our services, but we may receive information related to your purchases (for example, transaction history).

We may contact you with a request to participate in surveys. If you choose to participate, we may collect personal information in connection with the survey.

You may synchronize your data, create backups, and restore them on mobile devices. Such data will automatically be sent to the company Osaühing LASERTAG.NET. and stored there. They may include profile details, account settings, and configurations.

We also collect data from you when you use our services. We use this data to improve and personalize your experience. The data includes your gameplay statistics and device information.

We may automatically collect personal information when you use our Services.

We may automatically collect certain information when you use our Services, such as your IP address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising identifiers, and other unique identifiers (for example, IDFA / IDFV / AAID), and information about your Internet service provider.

We also automatically collect information about your use of our Services, such as the pages you visit before, during, and after using our Services, information about the links you click, the types of content you interact with, the frequency and duration of your activities, and other information about how you use our Services.

If you submit error reports, we may collect the personal information contained therein, including detailed diagnostic information about your device and the actions that led to the error.

In order to ensure the stable operation of the Application, improve its functionality, optimize user experience, and develop new products and services, the Company collects, accumulates, systematizes, stores, analyzes, and otherwise processes statistical and analytical data regarding the use of the Application.

Statistical data may be collected both in personalized form (linked to the Player’s profile) and in aggregated (anonymized) format.

The Company may collect, including but not limited to:

The collected statistical data is used for:

The Company has the right to use the obtained data to create aggregated statistics, reports, analytical materials, and studies that do not allow direct identification of a specific User.

To collect statistical data, the Company may use:

Processing may be carried out using automated algorithms for big data analysis, machine learning, and statistical modeling.

The Company may anonymize personal data, combine it into statistical groups, and use aggregated data without limitation of time.

Anonymized data is not considered personal data and may be used for analytics, business planning, and research.

If necessary, statistical data may be transferred to:

Such transfer is carried out exclusively for the achievement of the specified purposes and in accordance with the requirements of personal data protection legislation.

Statistical data is stored for the period necessary to achieve the purpose of its processing, or longer if required for:

We may use technologies that allow us to offer you enhanced functionality when accessing or using our services. This may include identifying you when you sign in to our Services or tracking your stated preferences, interests, or previously viewed products.

We may use Technologies and other third-party tools to process analytical information about our Services. These Technologies allow us to better understand how our digital Services are used and to continuously improve and personalize our Services.

Some of our analytics partners include:

Google Analytics. For more information about how Google uses your personal information (including for its own purposes, such as profiling or linking with other data), please visit the Google Analytics Privacy Policy.

Our websites may include social media buttons such as Facebook, LinkedIn, Glassdoor, Instagram, YouTube, and Twitter, which may include widgets such as the “Share” button or other interactive mini-programs.

These features may collect personal information such as your IP address and the page you are visiting on our websites and may set a cookie to enable the feature to function properly.

Your interactions with these platforms are governed by the privacy policy of the company that provides them.

We may obtain personal information about you from other sources, including third-party services and organizations. For example, if you access our services through a third-party application such as an app store, a third-party login service, or a social network (such as Google or Facebook), we may collect personal information about you from that third-party application that you have made available through your privacy settings.

Such information may include your profile photo and/or your list of friends, if you choose to share them.

Our services may offer various tools and features that allow you to provide personal information about your friends through our referral service.

Third parties may also use the services to upload personal information about you, including tagging you.

Our referral services may also allow you to transmit or share certain content with a friend or colleague, such as an email or WhatsApp message inviting your friend to use our services.

Osaühing LASERTAG.NET. uses personal information to operate our business and improve the gameplay experience, making it more personalized.

For example, we use your information to monitor game performance, connect you with other players, personalize your gameplay, provide technical support, deliver relevant advertising to you, and conduct research to improve games.

In addition, we use it to protect the safety of players, prevent fraud, and enforce our Terms of Use.

We use personal information for various business purposes, including providing services, administrative purposes, and marketing our products and services, as described below.

We use information to perform a contract with you and provide you with our services, such as:

We use your information for various administrative purposes, such as:

We may use personal information to tailor and provide you with content and advertising. We may provide you with these materials in accordance with applicable law.

Some of the marketing methods we use include email newsletters, advertising customization for users, and “interest-based” or “personalized” advertising, including through cross-device tracking.

If you have questions about our marketing practices, or if you would like to opt out of the use of your personal information for marketing purposes, you may contact us at any time as specified in the “Contact Us” section below.

We may use personal information for other purposes that are clearly disclosed to you at the time the personal information is collected or with your consent.

We also use your personal information for other purposes at your request or as permitted by applicable law.

We may engage in automated decision-making, including profiling. For example, we may engage in automated decision-making to personalize your gameplay or match you with players of a similar skill level. If you have questions regarding automated decision-making, you may contact us in accordance with the “Contacts” section below.

We may use personal information to create de-identified and/or aggregated information (for example, summary reports containing the total number of players in a particular jurisdiction). We may share such reports, including with third parties.

We may share your personal information with other persons and organizations in order to provide our services.

For example, we may share information with our hosting providers or with other players if you use our sharing features.

We also share some of your information with our third-party advertising partners.

We may also share your information if it is necessary to protect you or others, or if we are legally required to do so, for example if we receive a valid request from law enforcement authorities or if we are involved in a corporate restructuring.

Below are the categories of third parties with whom we may share your personal information.

We may share your personal information with our third-party service providers and vendors who assist us in providing our services. This includes service providers and vendors who provide IT support, hosting, payment processing, customer service, and related services.

We may share your personal information with business partners to provide you with a requested product or service or to conduct joint contests or events.

We may also share your personal information with business partners with whom we jointly offer products or services.

We may share the information we collect with our affiliates for our administrative purposes, IT management, or in order for them to provide services to you or support and supplement the services we provide.

Our services may allow you to share personal information through interactions with other players.

We may access, preserve, and disclose any information we store relating to you to external parties if we believe in good faith that doing so is necessary or appropriate to:

If we are involved in an actual or anticipated merger, acquisition, due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of services to another provider, your data may be sold or transferred in connection with such a transaction as permitted by law and/or contract.

You have the ability to control your personal information. In addition to the automatic settings on your devices, you may also contact us directly to exercise your data processing rights.

For example, depending on the legislation in your country, you may request the deletion of information, modification of information, or a copy of your data in a portable format.

If you would like to make any of these requests or simply learn more about your rights, you may contact us by sending a request through our web form or directly at support@lasertag.net.

Your privacy rights with respect to your personal information are determined by applicable law and are described below.

If you receive an unwanted email from us, you may use the unsubscribe link located at the bottom of the email to opt out of future emails.

Please note that you will continue to receive transaction-related emails regarding products or services you have requested.

We may also send you certain non-promotional communications about us and our services, and you will not be able to opt out of those communications (for example, communications regarding our services or updates to our Terms of Use or Privacy Policy).

We may send you push notifications through our mobile application. You may opt out of receiving these notifications by changing the settings on your mobile device.

You may stop or restrict the placement of technologies on your device or remove them by adjusting your preferences on your device. However, if you adjust your settings, our services may not function properly.

Please note that cookie-based opt-outs do not apply to mobile applications.

Additionally, you may opt out of personalized advertising in certain mobile applications.

Do Not Track (“DNT”) is a privacy preference that users can set in some web browsers.

In addition, some browsers or plug-ins use Global Privacy Control (“GPC”), about which you can learn more at https://globalprivacycontrol.org/.

Please note that we do not respond to DNT signals or similar mechanisms sent by web browsers.

However, if our site detects a GPC signal from your device, we will interpret it as a request to opt out of the sale of personal information where required under applicable law, and we will also interpret it as a request to limit the sale or sharing of personal information for targeted advertising for residents of the regions (countries) where the Application is used.

Under applicable law, you may have the right to:

In addition to retaining your data only for as long as reasonably necessary for the operation of our business, we also maintain internal processes and procedures to protect your data from unauthorized third parties.

Although we cannot guarantee 100% perfect security and reserve the right to notify you in the event of a breach (regardless of your email settings), please be assured that we take the protection of your data seriously.

We retain the personal information we collect, as described in this Privacy Policy, for as long as you use our services or as long as necessary to fulfill the purpose for which it was collected, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

We take measures to ensure the security of your information and its processing in accordance with this Privacy Policy.

Unfortunately, no system is 100% secure, and we cannot guarantee the security of any information you provide to us. We are not responsible for unauthorized access, use, disclosure, or loss of personal information.

By using our services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative matters related to your use of our services.

If we become aware of a system security breach, we may attempt to notify you electronically by posting a notice on our services, by mail, or by sending you an email.

We are an international company and distribute our games in more than 80 countries.

Therefore, your information may be transferred to various countries such as the United States, Brazil, or countries within the European continent for the purpose of processing and storage.

Please note that privacy laws in those locations may differ from those in your country.

All information processed by us may be transferred, processed, and stored anywhere in the world, including but not limited to the United States, Brazil, or other countries that may have data protection laws different from those of your country.

If we transfer personal information originating from the European Economic Area, Switzerland, and/or the United Kingdom to a country that has not been recognized as providing an adequate level of protection under applicable data protection laws, one of the mechanisms used to ensure such transfer may be the EU Standard Contractual Clauses.

Although our applications are intended for a broad audience, we take additional precautions in our games if we determine that they are directed toward children, for example by including a neutral age gate and disabling certain features for children.

Protecting children’s privacy online is very important to us.

Although our services are intended for a broad audience, we take additional measures to limit access to services that attract children based on the player’s age, such as disabling social media plug-ins, chat features, and certain types of notifications.

We also limit the collection and sharing of personal information to what is necessary to support the internal operations of our services.

If you are a parent or guardian and believe that your child has uploaded personal information to our website without your consent, or if you wish to review, modify, or delete the information collected from your child, you may contact us as described in the “Contact Us” section below.

If we learn that a child has provided us with personal information in violation of the law, we will delete any personal information we have collected unless we have a legal obligation to retain it, and we will close the child’s account and/or revert the account to a minor experience where applicable.

The Services may contain links to other websites/applications, and other websites/applications may link to or refer to our services.

These third-party services are not controlled by us.

We encourage our users to review the privacy policies of each website and application with which they interact.

We do not endorse, screen, or approve, and are not responsible for the privacy practices or content of other websites or applications.

Providing personal information to third-party websites or applications is at your own risk.

Osaühing LASERTAG.NET. is the controller of the personal information that we process in accordance with this Privacy Policy.

If you have any questions regarding our privacy practices or this Privacy Policy, or if you would like to exercise your rights described in this Privacy Policy, please submit a request using our web form, or contact us at: support@lasertag.net.